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Slow loading times on EU Cloud

February 24, 2025 at 09:14 AM CET Resolved after 9h 53m

Updates

Resolved

The incident has been resolved. The platform is fully functional again.

February 24, 2025 at 07:08 PM CET
Monitoring

The issue has already been identified, and a fix has been implemented. We are currently monitoring the platform.

February 24, 2025 at 09:41 AM CET
Investigating

We occasionally experience slow loading times on the EU Cloud, which might result in delayed response times for individual customers.
Our team is working with the highest priority to investigate this issue. We will keep you updated on the progress of our investigation and provide an estimated time for when our services will be fully restored. Thank you for your patience and understanding.

February 24, 2025 at 09:14 AM CET