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Slower performance for some users on EU Cloud

October 5, 2026 at 08:15 AM CEST Resolved after 1h 53m

Updates

Resolved

The incident has been resolved. The platform is fully operational again. We will shortly be scheduling emergency maintenance for this evening. This will ensure reliable performance in the long term. Further information will follow shortly. Thank you for your understanding.

October 5, 2026 at 10:08 AM CEST
Monitoring

Users experienced performance issues on our platform this morning. Loading times have now returned to normal for all users. The problem was identified and resolved. We are currently continuing to monitor the platform. We will resolve the issue shortly. Thank you very much for your patience.

October 5, 2026 at 09:17 AM CEST
Identified

Some users on our platform are currently experiencing slow performance. The issue has already been identified and a fix is being implemented. We will keep you updated on the progress. Thank you for your patience and understanding.

October 5, 2026 at 08:15 AM CEST