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Haiilo Cloud Slow Response

September 7, 2026 at 08:42 AM CEST Resolved after 1h 15m

Updates

Resolved

This incident has been resolved and all systems are fully operational since 9:20AM CEST. We apologize for any inconvenience. Thank you for your patience.

September 7, 2026 at 09:57 AM CEST
Monitoring

Our platform experienced an unexpected drop in performance this morning. The issue has been identified and a corrective measure has been implemented. We are currently monitoring the platform, but have already noticed a significant improvement in loading times. As soon as the monitoring data is satisfactory, we will resolve the issue once and for all and inform you of the next steps.

September 7, 2026 at 09:30 AM CEST
Investigating

We are currently experiencing slow loading times for a large amount of users. Our team is working with highest priority to investigate this issue.

We will keep you updated on the progress of our investigation and provide an estimated time for when our services will be fully restored.

Thank you for your patience and understanding.

September 7, 2026 at 08:42 AM CEST